SpamAssassin keeps crashing ...

[hunter0512]

Hello,

I was just wondering if anyone else was having this issue or is there a way to rebuild the SpamAssassin for Mailenable?

We use MagicSpam for filtration and we have been experiencing issues with SpamAssassin crashing so I contacted MagicSpam support and they seem to think it has something to do with the Mailenable implementation of SpamAssassin.

We have made a bunch of changes in MagicSpam and nothing seems to fix it, the only workaround that I have found is to run a powershell script that restarts the "MagicSpam SpamAssassin Service Daemon".

Apparently, when we made the changes it took MagicSpam out of the equation for the issue even though whenever the service "MagicSpam SpamAssassin Service Daemon" is restarted, the Mailenable service runs for an hour or so then crashes again.

The service currently states "Running" but when you go into Servers -> Localhost -> Extensions -> Message Filter -> SpamAssassin and run the 'Test' we get the error "Failed to ping the SpamAssassin server. Please ensure the details are entered correctly, and that the SpamAssassin server is running".

We have tested:

• Host : 127.0.0.1
  Port : 783
  Check boxes : Unchecked

• Host : localhost
  Port : 783
  Check boxes : Unchecked

Any ideas/help would be much appreciated, we have been fighting this since our migration from Windows Server 2012 R2 to Windows Server 2025.

Jason

[rfwilliams777]

I was contacted by this company. You may want to give them a try.

Shawn Hyde
Chief Strategy Officer

Office: (218) 262-9553
Mobile: (507) 358-4242

AfterNorth, a Minnesota technology company.
Creating the innovative solutions of tomorrow, today.

[hunter0512]

Thank you for the reply, I meant to add an update to this post. I have been working with their support team and we narrowed down the issue and I am now testing a updated version for them and it seems to have fixed the issue and is running stable.

So if anyone out there is having this same issue, please hang in there MagicSpam is aware of the issue and they are working on it.

I am sure an update will be coming soon.

Jason