Cannot enable Integration authentication

Discussion regarding the Standard version.
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jos
Posts: 2
Joined: Mon Sep 18, 2023 2:25 am

Cannot enable Integration authentication

Post by jos »

Hello, I'm currently experiencing this issue and have not found any solution for it.

Under the properties of the messaging manager, I can't seem to enable the integration authentication. When I tick the box and try to apply the settings, a pop up with the header 'Exception Raised' will appear, stating 'Failed to enable Windows authentication. When I check to view details, it further states 'MailEnable.Administration.Console.ppgServer.AppllyChanges(Boolean& Success)'

I have already joined my mail server (where I downloaded mailenable) into my ad-dns server.

Any help would be greatly appreciated, thank you!

Admin
Site Admin
Posts: 1122
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Cannot enable Integration authentication

Post by Admin »

It is giving the error when it is just trying to save to a configuration file locally. Had you rebooted after installation? I would try reinstalling or otherwise contact our support for help. You can use https://www.mailenable.com/suggest/suggestion.asp if the form for this - I'll raise a support ticket if needed.

jos
Posts: 2
Joined: Mon Sep 18, 2023 2:25 am

Re: Cannot enable Integration authentication

Post by jos »

I tried to raise this in the link that you have provided but have yet to receive any response/update on this matter. Are you able to help me raise a support ticket on this or issue me a support token so I can raise this issue?

Thank you.

Admin
Site Admin
Posts: 1122
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Cannot enable Integration authentication

Post by Admin »

Sorry, I don't see the entry. Just email sales at mailenable.com and they will help you from there.

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