SYMPTOMS
When opening the Component Services in the Microsoft Management Console (MMC), an error is produced like the one displayed below:
An error occurred while processing the last operation. Error code: 8004e00f - COM+ was unable to talk to the MSDTC. The event log may contain additional troubleshooting information.
The Application event log may contain:
Event Type: Error Event Source: MSDTC Event Category: LOG Event ID: 4163 Description: MS DTC log file not found. Event Type: Error Event Source: MSDTC Event Category: TM Event ID: 4185 Description: MS DTC Transaction Manager start failed. LogInit returned error 0x2. Event Type: Error Event Source: MSDTC Event Category: SVC Event ID: 4112 Description: Could not start the MS DTC Transaction Manager.
CAUSE
These errors are a result of a missing or damaged MS DTC (Microsoft Distributed Transaction Coordinator). Make sure that all Resource Manager that are coordinated by MS DTC have no "in-doubt" transactions.
RESOLUTION
To fix the problem:
1. Use Windows Explorer to expand the %SystemRoot%\System32\Dtclog folder.
2. If a Msdtc.log file exists, rename it to Msdtc.old.
3. Opens NOTEPAD and save an empty file as %SystemRoot%\System32\Dtclog\Msdtc.log.
4. Open a CMD prompt and type: msdtc -resetlog and press Enter.
MORE INFORMATION
ASP 0177 : Web mail or web administration fail with The server process could not be started because the configured identity is incorrect: http://www.mailenable.com/kb/content/article.asp?ID=ME020030
MailEnable Web Mail - MTS/COM+ Features error: http://www.mailenable.com/kb/content/article.asp?ID=ME020355
Error 'ASP 0177 : 800401f3' when accessing the MEMail COM component: http://www.mailenable.com/kb/content/article.asp?ID=ME020247
Product: | MailEnable (Pro-Any Pro-1.X Ent-Any Ent-1.X) |
Article: | ME020370 |
Module: | Other |
Keywords: | COM+,MS,DTC,Microsoft,Distributed,Transaction,coordinator,8004e00f,MSDTC |
Class: | ERR: Product Error |
Revised: | Wednesday, May 4, 2016 |
Author: | MailEnable |
Publisher: | MailEnable |