SYMPTOMS
Logging into any account via web mail, the following error is generated:
Error: Could not list messages in folder. Error (Path not found)
CAUSE
The cause is most likely a permissions issue where the IME_ADMIN account does not have access to the mailbox path for the folders and message display.
RESOLUTION
To resolve this issue, run the MEInstaller and execute the first three options selecting the same password for each. Further information on this utility can be found in here: ME020314 - HOWTO: Using the MailEnable MeInstaller Utility
Product: | MailEnable (Pro-Any Ent-Any) |
Category: | Other |
Article: | ME020409 |
Module: | Management |
Keywords: | Error,Webmail,Web,mail,list,messages,folder,Path,found,could,not |
Class: | ERR: Product Error |
Revised: | Wednesday, May 4, 2016 |
Author: | MailEnable |
Publisher: | MailEnable |